Konquest

HR Tech
North Shields, UK

The Customer

Konquest is a recruitment commission software platform built exclusively for the staffing and recruitment industry. They serve staffing firms, recruitment agencies, and multi-branch organisations managing complex commission structures. They position themselves as the global leader in recruitment commission software, offering real-time visibility and gamified engagement features to drive recruiter performance.

The Problem

Konquest faced three interconnected challenges. First, they needed to calculate commission in real time - effectively every fifteen minutes - for all their staffing clients, which meant massive computational load and serious scalability requirements. Second, every staffing contract has different commission schemes with different structures, rules, and variables, so they needed software flexible enough to handle that variety without writing custom code for each one. Third, they had to integrate with multiple systems including ATS, VMS, timekeeping, and payroll platforms, requiring a robust integration layer. All whilst keeping costs to a minimum.

The Solution

We built a serverless microservices architecture to solve this. We created a separate calculation microservice to handle the real-time commission computations at scale and an integrations microservice that was primarily configuration-based, using a unified data model for each integration so we could ingest data from CRMs and other systems and store it consistently as deals within Konquest.

For handling the flexibility of commission schemes, we made the system as configurable as possible through the frontend for common schemes. We also built a plug-in architecture - a scheme runner - where developers could write custom plug-ins for unique or edge-case schemes without modifying the core system. As certain schemes became popular, we productised them - pulling them out of the plug-in system and building them into the frontend configuration.

The S16 Difference

Our advantage was leveraging our proven service-oriented architecture rather than building custom infrastructure from scratch. This gave us microservices for calculations, a separate integration service, and complete flexibility, while keeping costs minimal. We used robust, well-tested software architecture patterns we already had in place. Konquest was designed from the outset to be handed over to their internal team, and once they brought in a CTO and their own developers, we successfully transitioned the product. The key validation is that they have continued using S16 Platform to power their core services for the last eight years.

Results & Metrics

Over 10,000 users in production

25 million API requests per month to S16 Platform

Running successfully for 8 years with their own internal tech team

Successfully handed over to internal CTO and development team

Key S16 Services

User Management

Managing admin, recruiter and manager accounts

Authentication

Secure access control

Notifications

Updating recruiters on their commission

Infrastructure as Code

Scalable, battle-tested and reliable foundations