DeepFathom
The Customer
DeepFathom is a digital auditing and compliance solutions company serving sectors including finance, insurance, manufacturing, and hospitality. They help organisations audit management systems, assess risk, and demonstrate compliance and sustainability practices using AI-driven tools. Their focus is on helping businesses create commercial, environmental, and social value.
The Problem
DeepFathom had grown quickly by exposing customer-facing dashboards through a combination of BigQuery, Google Data Studio, and Looker layered on top of their application - a pragmatic approach that got them to market and proved demand. As their customer base and data volumes expanded, they reached the natural point where a dashboard-led experience needed to evolve into a fully productised application. They needed a purpose-built product layer that could scale with their ambitions, deliver a richer customer experience, and give them the performance headroom, security posture, and flexibility to move into new sectors with confidence.
The Solution
We took a two-fold approach. First, we built productised dashboards that went beyond data display by automating report generation - customers receive formatted email summaries and rich PDF reports (rendered server-side via Puppeteer) automatically on assessment completion. Second, we migrated their entire assessment workflow onto S16 Assessments, a service within S16 Platform. We performed a full data migration across their customer base and rebuilt the product on top of S16 Assessments. We used S16 Developer - our low-code build tool - to deliver a customisable application quickly. It generates the application stack from battle-tested templates combined with any custom code we add, so we avoid lengthy hand-coding while keeping full control - and the resulting stack is DeepFathom's to own.
The S16 Difference
We gave DeepFathom a purpose-built application layer on top of S16 Platform, evolving their dashboard-led offering into a productised customer experience. They are now on infrastructure proven to scale reliably to tens of thousands of users, with enterprise-grade security and flexibility built in - positioning them for their next phase of growth across finance, insurance, manufacturing, and hospitality. All of the functionality required to deliver assessments at scale was already built into the S16 Platform and migrating their existing assessments across was painless.
DeepFathom
Company WebsiteResults & Metrics
Full data migration completed, including 5000+ assessment deployments
Consolidated onto a unified, scalable application platform
Significant performance headroom for growth in customers and data volume
Enterprise-grade security posture on S16 Platform infrastructure
ISO 27001 certification achieved across the business and product, underpinned by S16 Assessments
Key S16 Services
Assessments
Powering their core digital auditing workflowsUser Management
Managing customer and auditor accountsAuthentication
Secure access controlNotifications
Automated report delivery to customersPuppeteer
Rendering branded PDF reports from assessment data